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An Internet based and accessible workspace for Company or Project Team management STARS offers:

  • Powerful task tracking and project management tools.
  • Fast and easily accessible task, project or personnel status views & reports.
  • Reports and Views designed to easily overview the entire information store and drill
    •    down to task, project or personnel specific information.
  • Collaboration tools flexibly engineered so that most business process types can
    •    be easily accommodated.
  • The ability for Managers and Department heads to easily work in tandem with their
    •    staff and customers, clients and/or outside contractors to provide real time task or
    •    project status and information.
  • Convenient links to project or task specific elements such as client information, files,
    •    equipment, site or other project specific information.
  • Staff, project team or personnel location, status or contact information.
  • Flexible reporting features that allow you to search, sort, and filter information
    •   simply and efficently .
  • Internet accessible SQL database driven application speed and functionality.
  • Secure access to information from any Internet connection.
  • PDA accessibility via Cellular wireless networks for field dispatched personnel.
    •  
    One of the unique advantages of STARS is its ability to export billing information into Intuit’s QuickBooks ™, providing an easy, automated method for customer billing.
     
    STARS Modules:
     
    STARS "User Desk" for data entry, organization, and reporting:
    •   Enter all your customer contact information – everything from phone numbers to serial
    •   numbers, including files.
    •   Enter customer tasks into STARS and assign them to one or more staff members. Also,
    •   the ability to link relevant tasks together.
    •   Staff members log their current location into STARS for traveling, on-site, or even out sick.
    •   Time stamps keep track of staff location histories.
    •   Staff members can enter their time associated with specific tasks and can specify various
    •   types of billing rates, including contract and non-billable. A useful comment feature is
    •   integrated to add important notes for tasks that are not associated with billing.
    •   Staff members can enter their task related expenses.
    •   Staff members work out of their Task Bin to view tasks that they are assigned to. The
    •   Task Bin can be modified and sorted for displaying information in various ways.
    •   Activity Log reports for staff member’s time, and exporting for billing.
    •   Powerful search features for parsing STARS data entries – useful for an in-house
    •   knowledge base.
     
    STARS "Reports":
    •   Comprehensive staff member reports to measure time spent on tasks and profitability.
    •   Insightful customer reports to manage client contracts and tasks.
    •   Employee expenses.
    •   Track staff member login times and locations by IP address.
     
    STARS "Admin":
    •   Keep track of HR information and employee data.
    •   Listing of company rates and items
    •   Merge duplicate tasks.
    •   Modify incorrect data or time entered by staff members.
    •   Create customer contracts for flat rate billing.
     
     
    STARS benefits and flexibility:
    •   Optimize problem solving strategies for the team, and strengthen client relationships
    •   through detailed reports.
    •   Track all contract and/or service task status in real-time.
    •   Save time, resources and increases staff productivity.
    •   Search task histories in seconds.
    •   Generate comparative analysis and profitability reports for your organization.
    •   Eliminate information loss that could negatively affect billing.
    •   Enable customer participation in STARS for viewing tasks and details, or even task
    •   creation.
    •   Enable email reminders for events.
    •   Enable task scheduling for repetitive tasks.